Features

Every tool to embed your culture in every shift.

From computer vision that watches your floor to an app that speaks your standards — SmartServe is the infrastructure that carries your hospitality vision forward, indefinitely.

Computer Vision Engine

Real-Time Table Monitoring

Cameras detect empty glasses, finished plates, hand-raise gestures, and table occupancy status — all in real time with sub-second latency.

Guest Journey Tracking

Track each table's lifecycle from seating to payment, automatically identifying which stage they're at and what action is needed next.

Occupancy & Flow Analysis

Understand peak times, average dwell times, and traffic patterns to optimize seating and staffing decisions.

Staff Mobile App

Prioritized Action Queue

Each staff member sees a personalized, ranked list of next actions — from most urgent to least — updated every few seconds.

Visual Floor Map

Color-coded restaurant map shows table statuses at a glance. Green for happy, yellow for attention needed, red for urgent.

Multi-Language Interface

Simple iconography and multi-language support means any staff member can follow directions regardless of language proficiency.

Manager Dashboard

Live Floor Overview

See your entire operation at a glance. Monitor every table, every staff member, and every service bottleneck in real time.

Performance Analytics

Track average service times, response rates, and customer satisfaction proxies. Compare shifts, days, and individual staff performance.

Alert & Escalation System

Get notified when tables wait too long or service falls below thresholds you set. Intervene before a problem becomes a complaint.

Privacy & Deployment

100% On-Premise Processing

All video processing happens on a local device in your restaurant. No footage ever leaves your premises, no cloud dependency.

Easy Hardware Setup

Standard IP cameras plus a compact processing unit. Installation takes hours, not weeks. No construction or renovation needed.

API & POS Integration

Connect with your existing POS system, reservation platform, and kitchen display to create a fully synchronized operation.